Dear Joan,

Thank you so much for all your hard work trying to sort this unimaginable event out.I can’t understand it, but I do think your letter was pivotal.

…the neighbours daughter is 4 years old and sometimes answers the door and takes things in. She had it and had unwrapped it…

Either way thank you for your relentless pursuit of the inexplicable which I am glad was righted.

Thank you again for your trouble and attention to detail
Teresa